BACKGROUND:

​Tessen Sports Services understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all of our customers and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

1. Information About Us

TESSEN SPORTS SERVICES LTD, a limited company registered in England under company number 13872701, trading as Tessen Sports Ltd, is the data controller.

Registered address: Unit 6, Tomo Business Park, Tomo Road, Stowmarket, IP14 5EP

Data Protection Officer: Keeley Theobald

Email address: sales@tessensports.com

Telephone number: +44 (0) 1449 404347

Postal address: Unit 6, Tomo Business Park, Tomo Road, Stowmarket, IP14 5EP

• What Does This Notice Cover?

This Privacy Notice explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.

Any references to our website in this Privacy Notice includes any of our computer or mobile software applications and social media pages.

• What Is Personal Data?

Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

The personal data that we use is set out in Part 5, below.

2. Website Cookies

Our site uses cookies (very small files that are sent by us to your computer or other access devices) which we can access when you visit our site in future. There are four types of cookies:

Website functionality cookies: these cookies enable you to browse the website and use our features such as shopping baskets and wish lists.

Website analytics cookies: we use these cookies to measure and analyse how our customers use the website. This allows us to continuously improve our website and your shopping experience.

Customer preference cookies: when browsing or shopping online, the website will remember preferences you make (for example your user-name, language or location). This makes your browsing experience simpler, easier and more personal to you.

Targeting cookies or advertising cookies: these cookies are used to deliver adverts relevant to you. In addition, they limit the number of times you see an advertisement as well as helping us measure the effectiveness of our advertising campaigns. By using our website, and consenting to the setting of relevant cookies, you agree that we can place these types of cookies on your device and access them when you visit the site in the future. If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies.

Information on deleting or controlling cookies is available at www.AboutCookies.org. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.

3. What Are My Rights?

Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:

1. The right to be informed about our collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 13.
2. The right to access the personal data we hold about you. Part 10 will tell you how to do this.
3. The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete..
4. The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we
5. The right to restrict (i.e. prevent) the processing of your personal data.
6. The right to object to us using your personal data for a particular purpose or purposes.
7. The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
8. The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
9. Rights relating to automated decision-making and profiling. We do not use your personal data in this way.

Please note that the above rights are not always absolute and their application will sometimes depend on the circumstances. For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 11.

It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. We would welcome the opportunity to resolve your concerns ourselves, however, so please contact us first, using the details in Part 11.

4. What Personal Data Do You Collect and How?

We may collect and hold some or all of the personal and non-personal data set out in the table below, using the methods also set out in the table. We do not collect any ‘special category’ or ‘sensitive’ personal data.

If you do not provide us with the relevant data, we may be unable to provide our services to you and / or to properly engage with you.